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A marketplace that had to stay up during launch week

Build note: what we changed in the two weeks before a campaign that multiplied traffic by twenty.

Category
Case notes
Reading time
6 min
Published
16 Jan 2026
Topics
Case study, Performance, Engineering

The marketing date was fixed and public. The platform had never seen more than a modest steady load. Two weeks to make it survive an order of magnitude more.

Measure before touching anything

The first two days went into instrumentation rather than optimisation: request traces, slow query logs, and a load test that replayed real traffic shapes rather than a flat curve. Guessing at bottlenecks wastes the time you do not have.

What was actually slow

Not the application code. Three things: a category query without the right index, an image pipeline resizing on request, and a session store that became the single point of contention under concurrency.

The changes, in order of payoff

  • Index and query rewrite on the two hot paths.
  • Pre-generated image variants, served from a CDN.
  • Read replicas for catalogue traffic, writes untouched.
  • Aggressive caching on anything anonymous, with a clear invalidation rule.

The rehearsal

Three days before, we ran the load test at twice the projected peak, in production, at night, with the client watching the dashboard. It found one more problem — a queue worker that fell behind and never caught up — which was worth the whole exercise.

Nobody wants a rehearsal until the first launch they did without one.

Outcome

Peak traffic arrived at roughly eighteen times the previous high. Error rate stayed flat, checkout latency moved by less than a fifth of a second, and the on-call phone did not ring.

Tell us what you’re trying to ship

A first call is thirty minutes and costs nothing. Bring the problem, not a spec — working out what to build is the part we are good at.

Or email office@symphonyapps.ro. We reply within one business day, in English or Romanian.