Notes from the workshop

What we learned building things, written up while it was still fresh. No thought leadership, no listicles.

What a coding agent does with a vague ticket

We ran the same underspecified ticket through three engineers and one agent to see where the guesses landed. They did not land in the same place.

AIClaudeProcess

AI · 6 min

02 Mar 2026

The taxi dispatch rewrite and the five-second rule

A build note on replacing a dispatch matcher under a constraint that mattered more than any feature request: the driver has to see a job within five seconds.

Case studyEngineeringArchitecture

Case notes · 6 min

27 Feb 2026

The restore test we run quarterly, and what it has caught

A backup that has never been restored is a hope, not a backup. Two years of quarterly restore tests have found something wrong more often than we'd like.

EngineeringQualityProcess

Engineering · 6 min

26 Feb 2026

What changed when we put a support cost on every feature ticket

Estimating build time was never the missing number. The number we were missing was what a feature costs to keep alive after it ships.

ProcessDeliveryEngineering

Process · 6 min

25 Feb 2026

Pairing a junior engineer with an agent, not instead of one

The worry was that coding agents would remove the reason to hire junior engineers. Six months in, the opposite problem showed up instead.

AIClaudeProcess

AI · 6 min

24 Feb 2026

Logging enough to answer the question you haven't asked yet

Most logging decisions are made to answer today's question. The expensive incidents are the ones where the log needed to answer a question nobody had thought of yet.

EngineeringQualityArchitecture

Engineering · 6 min