Notes from the workshop

What we learned building things, written up while it was still fresh. No thought leadership, no listicles.

The guardrails we put around every model call

A short, unglamorous list of the checks that sit between a model's output and anything a user or another system relies on.

AIEngineeringQuality

AI · 6 min

04 Mar 2026

Load testing a marketplace before its first big sale

A build note on preparing a growing marketplace for a promotional event with ten times its normal traffic, and the one dependency that nearly didn't survive it.

Case studyEngineeringTesting

Case notes · 6 min

03 Mar 2026

What a coding agent does with a vague ticket

We ran the same underspecified ticket through three engineers and one agent to see where the guesses landed. They did not land in the same place.

AIClaudeProcess

AI · 6 min

02 Mar 2026

The taxi dispatch rewrite and the five-second rule

A build note on replacing a dispatch matcher under a constraint that mattered more than any feature request: the driver has to see a job within five seconds.

Case studyEngineeringArchitecture

Case notes · 6 min

27 Feb 2026

The restore test we run quarterly, and what it has caught

A backup that has never been restored is a hope, not a backup. Two years of quarterly restore tests have found something wrong more often than we'd like.

EngineeringQualityProcess

Engineering · 6 min

26 Feb 2026

What changed when we put a support cost on every feature ticket

Estimating build time was never the missing number. The number we were missing was what a feature costs to keep alive after it ships.

ProcessDeliveryEngineering

Process · 6 min