MagicalCalls.com
Personalised live calls from Santa, the Tooth Fairy and Casper — an earlier version depended on human actors and their calendars, so we automated the call and removed the ceiling.
- Year
- 2025–present
- Timeline
- Ongoing
- Team
- Founder & architect
- Stack
- 6 technologies
∞
Concurrent calls
Seasonal
Traffic design point
Stateless
Orchestration
Off-script
Failure tolerance
Real-time character calls for children. Figures measured against the process this platform replaced, twelve weeks after full rollout.
The problem
The original product used live actors. Every call needed a person and a slot, which capped the business at whoever was available on a December evening.
The approach
Stateless, context-aware interactions rather than long-running sessions, so capacity scales with infrastructure and a dropped connection costs one exchange rather than the whole call.
The build
Orchestration for personalised call generation, tuned for conversational flow and low latency, with enough tolerance for children who cheerfully ignore the script.
Commerce, scheduling and call delivery are connected end to end, and the platform is provisioned for seasonal spikes rather than average load.
Technologies
- Node.js
- ElevenLabs
- Twilio
- Supabase
- Shopify
- n8n
Tell us what you’re trying to ship
A first call is thirty minutes and costs nothing. Bring the problem, not a spec — working out what to build is the part we are good at.
Or email office@symphonyapps.ro. We reply within one business day, in English or Romanian.