Three engagement families, each with a published number. Prices exclude VAT. Cloud, model and telephony usage sits in your own accounts at provider cost — we never resell infrastructure.
Voice, WhatsApp and chat agents that book, dispatch and refund through your own systems. Start with a paid pilot on real data, not a demo.
€2,400
one-off, 6 weeks
Includes setup
One venue, one channel, one playbook. Proof before commitment.
Up to 1,000 conversations. Overage billed at cost.
Full pilot details →€890
per month, per site
Setup from €4,500
A live site running all day on every channel, with a person behind it.
Includes 3,000 conversations a month. €0.14 per conversation after.
Full production details →From €3,600
per month, multi-site
Setup quoted per rollout
Multi-venue or multi-brand operations that need one agent estate.
Volume priced per estate. Data stays in the EU.
Full group details →Models put behind a product feature your users already use — extraction, classification, search and summarisation, measured against an evaluation set built from your own data.
€3,900
one-off, 3 weeks
Includes setup
One task done by hand today, measured, then automated on your real data.
One data source, one output schema. Runs against a copy of your data.
Full feasibility slice details →From €12,000
fixed price, 6–10 weeks
Quoted after the feasibility slice
Shipping the feature into the product your users already use.
Model and infrastructure usage billed at cost, at your provider.
Full production integration details →€1,450
per month
No minimum term
Keeping accuracy and cost honest once the feature is live.
Additional engineering beyond two days is billed at the day rate.
Full care and tuning details →Web, mobile and platform work delivered by a small senior team in Romania. A bounded first slice at a fixed price, then two-week cycles for as long as they earn their place.
From €9,500
Four to six weeks, scoped in writing, one fixed number. You can stop after it with something that runs in production.
From €7,000
Three to five senior engineers with stated allocations, named on the contract. Two-week cycles, staging URL at the end of each.
€450
For audits, rescues and short pieces of specialist work. No junior padding, no bench time billed.
The nearshore lean delivery model explains how the slices are scoped, and the 42-check supplier checklist is what we would want you to hold us to.
Four rules we apply to every quote. They are the reason our first number and our last number are usually the same number.
These are the numbers we open with. They do not move because you asked politely or because it is the end of a quarter.
We quote a fixed number for work we can describe in writing. Where scope genuinely cannot be bounded yet, we say so and sell a short slice to bound it.
Cloud, model and telephony usage sits in your own accounts at provider pricing. We never resell infrastructure at a markup.
Repositories, pipelines and cloud accounts are in your name from day one. Monthly work stops with thirty days' notice.
If a question here is not answered honestly enough, ask it on the call and we will answer it the same way.
They are real. A six-week Agentic AI pilot is €2,400 including setup, a live production agent site is €890 a month with setup from €4,500, and multi-site groups start at €3,600 a month. AI Integration starts with a €3,900 three-week feasibility slice, and a bounded delivery slice starts at €9,500. Everything is confirmed in a written quote after a scoping call.
Cloud hosting, model tokens, telephony minutes and third-party licences. Those sit in your own accounts and you pay the provider directly at their price — we never add a margin to them.
Free proofs of concept are built to demo, not to survive. A paid pilot runs on your real data, with your rules and a measured containment and cost report, so the go / no-go at the end is based on evidence rather than a slide.
No. The scoping call and the written scope with a fixed price that follows it are free. You can take that document to another supplier and we will not be offended.
We absorb it. That is what fixed price means. If you change the scope mid-slice we re-quote in writing before doing the work, and you decide whether it is worth it.
Sometimes — by cutting scope, never by cutting seniority. If a budget cannot buy a useful outcome we will say that on the first call rather than take the work and disappoint you six weeks later.
A first call is thirty minutes and costs nothing. Bring the problem, not a spec — working out what to build is the part we are good at.
Or email office@symphonyapps.ro. We reply within one business day, in English or Romanian.